Premium won't update

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Premium won't update

Postby andrewd » 25 Jan 2018, 22:22

So I've paid for premium twice (once months ago and once recently) and it has failed to update my profile either time. Didn't know if this was the appropriate venue to post or if I should shoot an email elsewhere. Thanks.
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andrewd
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Re: Premium won't update

Postby palmtaiga » 26 Jan 2018, 00:26

Hi please send us an email with your transaction number and account detail and we will get back to you
I apologize if its not working
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Re: Premium won't update

Postby asudevil » 26 Jan 2018, 00:50

This stuff happens if your paypal and the email that you use for the site uses aren't the same. As Palm said...just email us the confirmation and we have to fix it by hand.
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Unless I am in the cheater's subforum. 99% of what I say is NOT as a mod.

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Re: Premium won't update

Postby andrewd » 29 Jan 2018, 20:38

Thanks all will do asap, I assume the email goes to info@playdiplomacy.com?
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andrewd
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Re: Premium won't update

Postby asudevil » 30 Jan 2018, 02:20

andrewd wrote:Thanks all will do asap, I assume the email goes to info@playdiplomacy.com?


That works
Captain FANG, forum team championships WINNER
Part of the surviving nations of WW4/Haven

Unless I am in the cheater's subforum. 99% of what I say is NOT as a mod.

Want to play fantasy football next season here...Reigning Champion
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asudevil
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