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Attention TEACHERS: New student update support (fixed)

PostPosted: 11 Dec 2018, 08:38
by super_dipsy
In the old days, teachers were able to request a list of their student accounts together with the current email addresses and passwords, so they could then change them for a new school year or reset them. With GDPR, we had to remove that capability. Unfortunately this makes life very hard because students from one year may change the passwords and emails to something more suitable to them and then the teacher cannot get in to change them for the next students! :shock:

We have now changed the Teachers page to allow you to both add students or update existing user account information. When you click to manage you students, you will get a table with existing accounts displayed (passwords and emails will be hidden) and any spare slots also listed for adding new accounts. You can now update emails and passwords for existing ones (or leave alone if you wish) as well as add new accounts, all from the same table.

Yell if it doesn't work. And don't forget that if you have an existing account, it will be listed with email and password info as '********'. You don't need to touch this if you don't want to change it - it wont really update the account with asterisks ;)

Re: Attention TEACHERS: New student update support

PostPosted: 12 Dec 2018, 18:08
by GoreWarhelm
Tried updating a password and it didnt work

Re: Attention TEACHERS: New student update support

PostPosted: 12 Dec 2018, 21:26
by super_dipsy
Oh. I know aome have already used it successfully... let me see if I can do it.

Re: Attention TEACHERS: New student update support

PostPosted: 12 Dec 2018, 21:40
by super_dipsy
Hmm. Seems OK to me - what error did you get? Did it say the update was successful but then just not change it, or did you get a failure?

Re: Attention TEACHERS: New student update support (fixed)

PostPosted: 15 Dec 2018, 09:58
by super_dipsy
Ah, you were right, apologies!

There was a bug so although it appeared to be successful, the new passwords would not work. I have fixed that now, but you will need to go and change the passwords again to pick po the fix. Sorry about that :oops:

Re: Attention TEACHERS: New student update support (fixed)

PostPosted: 13 Apr 2020, 17:15
by ntapio
Hi,

I have been emailing repeatedly to get access for a teacher account and have gotten only silence as a response.

I would really like to use the teacher account for playing the game along side my lessons.

I would really appreciate a mod's response.

Re: Attention TEACHERS: New student update support (fixed)

PostPosted: 27 Apr 2020, 23:55
by Col. Mandrake
Hello! I, too, am looking for a teacher authorization code. Who should I message for that?

Thank you!
Brendan

Re: Attention TEACHERS: New student update support (fixed)

PostPosted: 11 Jun 2020, 01:22
by Leodagan
Me too :)

Re: Attention TEACHERS: New student update support (fixed)

PostPosted: 11 Jun 2020, 01:37
by WHSeward
Send a PM to the "Mods" group and someone should help you. Don't just PM one person; do use the group function.