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Do Admins Ever Respond to Emails

PostPosted: 19 May 2020, 17:48
by Conner90
There wasn't a forum section where this question fit perfectly, but my question is pretty much my subject line. I am in a game where an issue occurred, and we emailed the Admins via the link on the homepage. It seems like an easy fix for an admin (re-do a turn/input orders that all parties agree upon).

It's been 24 hours without a response. Do they ever respond? Is this a common issue?

Thanks for any help.

Re: Do Admins Ever Respond to Emails

PostPosted: 19 May 2020, 18:17
by V
Conner90 wrote:There wasn't a forum section where this question fit perfectly, but my question is pretty much my subject line. I am in a game where an issue occurred, and we emailed the Admins via the link on the homepage. It seems like an easy fix for an admin (re-do a turn/input orders that all parties agree upon).

It's been 24 hours without a response. Do they ever respond? Is this a common issue?

Thanks for any help.


Can’t comment on admin response time, because I’ve never encountered a difficulty.
However can comment on your request to “re-do” a turn, with order changes.
It’s not going to happen. Never happened in all the years I’ve been on the site.
I suggest everyone plays on & not expect a different order set to be implemented.
Best Regards V

Re: Do Admins Ever Respond to Emails

PostPosted: 19 May 2020, 19:13
by Locutus
Funny

Russia, played by conner90, failed to submit orders last turn, lost two centers, and now wants admin to reset the phase.

I rather doubt his request will fly.

Re: Do Admins Ever Respond to Emails

PostPosted: 20 May 2020, 01:06
by Josey Wales
Locutus wrote:Funny

Russia, played by conner90, failed to submit orders last turn, lost two centers, and now wants admin to reset the phase.

I rather doubt his request will fly.


I think the only time I have seen a Mod intervene in a game if there was a clear corruption in the DB on an order ... i.e. England orders F Lon - North Sea to cut support and F Lon ended up in St Pet (nc), or something like that. 99.999999999% of times that orders are "missed" is to due an error between keyboard and chair so second Locutus' assessment.

And yes, Mods generally answer emails/PM's in a timely fashion.

Caveat: I am not a Mod nor do I speak to what Mods will or won't do on this case or have done in any historical case.

Re: Do Admins Ever Respond to Emails

PostPosted: 20 May 2020, 03:19
by Custer
No need to email a mod. Join game....input orders......drink.......input orders......drink......repeat....etc......LoL

:twisted:

Custer

Re: Do Admins Ever Respond to Emails

PostPosted: 21 May 2020, 20:18
by Nanook
You may get a faster response by PMing the Site Help group.

Also, we don’t reset turns without incredibly extenuating circumstances involved, and this doesn’t seem to fit the criteria.